The rules governing the provision of services 
by electronic means
 via the website

I. General Provisions; Definitions 

1. These Rules governing the provision of services by electronic means (hereinafter referred to as the Rules) define the rights and obligations of the parties to the contract for the provision of services by electronic means, provided using the website, owned by Anwim S.A.

2. The terms used in the Rules shall have the following meanings

a) Service Provider – ANWIM S.A.

b) Website – website available at the address and its subpages;

c) Services Provided by Electronic Means – services provided by the Service Provider, referred to in Art. 2 (2) of the Act of 18 July 2002 on the provision of services by electronic means (uniform text Dz.U. [Journal of Laws] of 2017, item 1219, as amended);

d) Customer – any natural person who uses the Website.

3. The Service Provider provides the following contact details:

a) address: 01-237 Warszawa, ul. Stańczyka 3

b) email

II. Provision of Services by Electronic Means

1. The Service Provider shall render to the Customers the following Services Provided by Electronic Means:

a) providing the Customers with pages and subpages of the Website,

b) providing the Customers with the contact form, including for recruitment purposes,

c) providing the Customers with search engine for MOYA petrol stations in Poland

d) operation of the e-BOK Customer Service Centre

2.  The scope of Services Provided by the Service Provider by Electronic Means includes:

a) for the service referred to in section 1 letter a) above – creating the page and subpages of the Website and placing it in publicly available resources of the Internet network, so that every interested user of the network (Customer) can access the content of the website and subpages of the Website, at any time;

b) for the service referred to in section 1 letter b) above – providing a contact form, enabling contact with the Service Provider directly from the Website;

c) for the service referred to in section 1 letter c) above – providing the option to search for 5 MOYA network stations closest to the place indicated by the Customer, the option to determine the distance in km;

d) for the service referred to in section 1 letter d) above – providing the e-commerce service in line with the ANWIM S.A. Rules for E-Commerce Service Provision

3. Services Provided by Electronic Means are provided to the Customers free-of-charge.

4. In order for the Customer to properly use the Website and other Services offered by the Service Provider by Electronic Means, it is necessary to meet the following technical conditions: 

a) Internet network access;

b) Internet browser;

c) active email account.

5. Access to the Website or the provision of other Services Provided by Electronic Means may be temporarily suspended without prior notice for various reasons. The Service Provider does not guarantee access to the Website, including uninterrupted and error-free access. The Service Provider may, from time to time, suspend or limit access to the Website, especially to make repairs, maintenance and introduce new solutions.

6. When using the Services Provided by Electronic Means, the Customer is obliged in particular to:

a) use them in a manner that does not interfere with their operation, in particular through the use of specific software or devices (especially devices prohibited within the meaning of the provisions of the Act of 5 July, 2002 on the protection of certain services provided by electronic means based on or consisting of conditional access, Dz.U. [Journal of Laws] No. 126, item 1068, as amended);

b) not to take actions such as sending or posting unsolicited or unwanted commercial information (spam) within the website and subpages of the Website;

c) use them in a manner that is not inconvenient for other Internet users and for the Service Provider;

d) use them in a manner consistent with the provisions of the law in force in the territory of the Republic of Poland, the provisions of the Rules, as well as the general principles of using the Internet.

7. The Customers are prohibited to provide (introduce to the Internet using the Services Provided by the Service Provider by Electronic Means) illegal content, regardless of whether such content is addressed to an individual recipient or to an unspecified group of recipients, in particular the content:

a) violating personal rights of third parties,

violating the right of intellectual property of third parties,

c) violating the trade secret of third parties,

being acts of unfair competition,

discriminating or inciting discrimination on any grounds,

calling or inciting to any illegal activity.

If the provision of section 7 is violated, the Service Provider shall have the right to block the Customer’s access to the Services Provided by Electronic Means.

The Customer may submit a complaint to the Service Provider for incorrect provision of Services by the Service Provider by Electronic Means, sent to the Service Provider’s email address set forth above. The complaint should present the actual basis for its lodging (an indication of what the Customer is making the complaint about). The Service Provider examines complaints in the order of their receipt and immediately, but not later than within 14 days from the date of their receipt. Consideration of the complaint in a manner different from the expectations of the Customer does not deprive the Customer of the rights provided for in the law.

III. Cookie Files

1. In order to ensure the full functionality of the Website, the Website may save and access small files (cookies) on the computer or other end device of the User.

The Customer is notified about the use of cookies and the possibility of disabling their use through the settings of the Customer’s web browser, the first time the Customer enters the Website. Disabling this information is treated as consent to the processing of cookies.

Cookies may be used also to remember whether the Customer has consented to the use of cookies.

If the Customer configures the web browser in such a way that the Customer accepts cookies from the Website, it shall be also considered the Customer’s consent to the processing of cookies.

The method of disabling the use of cookies in the Customer’s browser depends on the web browser used by the Customer. In order to obtain detailed information on this procedure, the Customer should visit the website of the creator (producer) of the web browser or contact them in any other way.

6. The cookies processed by the Website do not contain the personal data of the Customers.

Storing cookies on the Customer’s end device does not change the device or the software installed on it.

Final Provisions

The herein Rules shall come into force as of the day they are published on the Website, which is from 08.08.2018.

The Rules may be amended.

All materials posted on the Website are subject to intellectual property rights of the Service Provider or third parties that have authorised the Service Provider to use these materials. Copying or quoting any material from the Website is a violation of the law and will be prosecuted and enforced on the basis of the provisions of generally applicable law.

The law applicable to the resolution of any disputes arising from the application of these Rules and contracts concluded on their basis, shall be the Polish law.

The Service Provider’s liability towards the Customer, resulting from the performance, failure to perform or defective performance of the contract, shall be limited only to the liability for the intentional fault of the Service Provider and only up to the actual damage to the Customer’s property.